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Customer Feedback: Are You Asking The Right Questions?

Published by ZIGZAG Marketing, Inc. on Apr 03, 2006

Asking your customers for input on future product direction can be a double- edged sword. If you're not asking the right questions, this process can create more headaches than it cures. The secret to valuable feedback lies in how the questions are asked. Here are a few simple tips that should yield more useful customer feedback.

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